Sales Operations Specialist (Lead Management | Salesforce)

Remote
Full Time
Experienced

📍 Location: 100% Remote (Philippines-based)

⏰ Schedule: Full-time | US Business Hours

💼 Role Type: Independent Contractor

💸 Rate: Approximately ₱645 per hour (depending on experience)

About The Role

We’re hiring a Lead Generation Specialist to support a growing US-based organization with global commercial operations.

This role sits at the intersection of marketing and sales – ensuring inbound leads, campaign responses, and event contacts are captured, validated, and routed accurately inside Salesforce. You’ll play a key role in keeping the sales pipeline organized and moving by ensuring no lead is missed, delayed, or duplicated.

If you’re systems-driven, detail-oriented, and responsive – this role is for you.

What You’ll Do

Lead Intake & Qualification

  • Monitor inbound leads from web forms, email, campaigns, and trade shows.
  • Validate new vs. existing records in Salesforce before creating entries.
  • Route qualified leads to the appropriate sales representatives.
  • Follow up on incomplete submissions or missing data.
  • Escalate urgent or high-priority opportunities.
  • Ensure no leads remain unworked beyond defined timelines.

Trade Show & Event Lead Processing

  • Upload event and trade show contacts into Salesforce.
  • Clean, standardize, and validate contact information.
  • Assign leads within 24 hours post-event.
  • Track follow-up status and conversions.

Salesforce (SFDC) & CRM Management

  • Create, update, and maintain accurate lead records in Salesforce.
  • Associate leads to campaigns and ensure correct source attribution.
  • Maintain required fields and accurate lead status progression.
  • Identify duplicates and follow deduplication procedures.
  • Perform basic reporting, list building, and data exports.
  • Partner with the Salesforce Administrator to resolve routing or workflow issues.
  • Maintain CRM hygiene and escalate recurring system issues.

Prospecting & Research Support

  • Research target accounts using ZoomInfo and LinkedIn Sales Navigator.
  • Support outbound and account-based marketing initiatives.
  • Assist with segmentation and list building for sales campaigns.

About You

  • Legally eligible to work in the Philippines as an Independent Contractor
  • Strong written English communication skills.
  • Owns a reliable laptop/computer with stable, high-speed internet.
  • Strong working knowledge of Salesforce (SFDC), especially lead management
  • Experience maintaining CRM data accuracy and hygiene
  • Highly organized and detail-oriented
  • Able to manage multiple tasks and priorities
  • Reliable, responsive, and accountable
  • Comfortable working independently in a remote environment

Bonus Points For

  • Experience in lead generation, sales support, or marketing operations
  • Familiarity with B2B commercial environments
  • Experience processing trade show/event leads
  • Hands-on experience with ZoomInfo or LinkedIn Sales Navigator
  • Understanding of structured sales qualification frameworks
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